Any scale. Any province. Any deadline. Acode undertakes complex IT projects so your operations never miss a beat.
200+
Technicians nationwide
10
Provinces served
98%
SLA on-time delivery
24/7
Emergency dispatch
What we do
Every kind of IT project. One trusted partner.
01
POS Upgrades & Replacements
Full installation, configuration, and commissioning of point-of-sale systems across single or multi-location deployments.
02
Self-Checkout Deployments
End-to-end Self Checkout installation and integration — hardware setup, network connectivity, and go-live validation.
03
Network & Infrastructure
Structured cabling, server builds, switch configuration, and network commissioning for enterprise environments.
04
IT Asset Disposition
Certified data destruction, device decommissioning, asset recovery, and full chain-of-custody documentation.
05
IT Project Management
End-to-end coordination of multi-site rollouts — scheduling, technician dispatch, reporting, and client sign-off.
06
Emergency & After-Hours
24/7 on-site dispatch for business-critical failures. We respond when it counts, across all Canadian time zones.
Project experience
Enterprise scale. Proven delivery.
Acode has contributed to IT projects supporting some of Canada's largest retailers, health authorities, transit agencies, and government enterprises — through subcontract engagements across hundreds of locations.
Retail · POS
POS upgrade across a national retail chain
Hardware installation, device configuration, and network commissioning across multiple provinces simultaneously. Tight rollout windows with zero store downtime.
400+ locations · BC, AB, SK, ON, QC
Retail · Self Checkout
Self-checkout deployment for a membership retailer
Full Self Checkout hardware deployment and commissioning. Coordinated scheduling across high-traffic locations with strict operational windows.
23 locations · Ontario
Health · Infrastructure
IT infrastructure for a regional health authority
Network infrastructure installation, structured cabling, and server room commissioning across hospital and clinical sites. Compliance-sensitive environment requiring strict access protocols.
12 sites · Southern Ontario
Retail · POS
POS troubleshoot & upgrade — national retail chain
On-site diagnostics, hardware replacements, and POS upgrades across a large retail network. Mixed legacy and current-generation hardware. Technicians dispatched across multiple provinces.
25 locations · Nationwide
Start a project
Tell us what you need.
No project is too large, too remote, or too complex. Share the basics and we'll get back to you within one business day.
Services
Every IT discipline. One reliable team.
From a single hardware install to a 500-location enterprise rollout, Acode has the technicians, the experience, and the processes to deliver.
01
POS Upgrades & Replacements
Full installation and commissioning of point-of-sale hardware across single or multi-location deployments. We handle device staging, network integration, testing, and go-live support — with scheduling precision that respects your operational windows.
RetailMulti-siteHardware
02
Self-Checkout (Self Checkout) Deployments
End-to-end Self Checkout deployment — hardware installation, network connectivity, peripheral integration, and full commissioning. Our technicians are trained across all major Self Checkout platforms and work within tight store operating schedules.
Self CheckoutRetailIntegration
03
Network & Infrastructure
Structured cabling, switch and router configuration, server builds, and full network commissioning. We support greenfield builds, upgrades, and infrastructure refreshes across retail, healthcare, government, and enterprise environments.
NetworkingCablingEnterprise
04
Hardware Installations & Decommissioning
On-site installation, relocation, and decommissioning of IT hardware — workstations, servers, peripherals, scanners, and more. Managed carefully to minimise business disruption and maintain full asset records.
Field ServicesOn-site
05
IT Asset Disposition (ITAD)
Secure and compliant retirement of end-of-life IT assets. Services include certified data destruction, server wipes, device decommissioning, asset recovery, and environmentally responsible disposal — all with full chain-of-custody documentation.
ITADData SecurityCompliance
06
IT Project Management
End-to-end coordination of complex, multi-site IT rollouts. We manage scheduling, technician deployment, progress tracking, issue escalation, and client reporting — so your project closes on time and on budget.
PMOMulti-siteReporting
07
On-Site Dispatch & Field Support
Rapid deployment of qualified technicians to any location across Canada. With 200+ technicians nationwide, we can support multiple sites in the same province — or multiple provinces on the same day.
FieldNationalSame-day
08
Emergency & After-Hours Support
Business-critical IT failures don't wait for Monday morning. Our after-hours dispatch service ensures a qualified technician can be on-site anywhere in Canada — day or night, weekday or weekend.
24/7EmergencyNationwide
How we work
Structured. Accountable. No surprises.
01
Scope
We understand your requirements, site conditions, timelines, and constraints before committing to anything.
02
Plan
Technician allocation, scheduling, logistics, and risk planning — all mapped and approved before day one.
03
Execute
On-site delivery with live progress tracking, issue resolution, and real-time client updates throughout.
04
Close
Full documentation, sign-off, and post-project reporting. Nothing is complete until everything is verified.
Ready to get started?
Tell us about your project and we'll have a response within one business day.
Projects
Delivered at scale. Across every sector.
The following represents a selection of IT projects Acode has contributed to as a subcontract field services and project delivery partner. Client identities are kept confidential in accordance with our engagements.
Retail · POS
Nationwide POS upgrade — major national retailer
Hardware installation, device configuration, and network commissioning across hundreds of retail locations spanning multiple provinces. Managed in phases with minimal disruption to store operations. Multi-technician teams deployed simultaneously across regions.
400+
Locations
Nationwide
Coverage
POS
Project type
Retail · Self Checkout
Self Checkout deployment — national membership retailer
Full Self Checkout hardware deployment across multiple locations. Precise scheduling around store operating hours, with same-day multi-site teams. Device commissioning, peripheral installation, and go-live validation completed per site.
23
Locations
Nationwide
Coverage
Self Checkout
Project type
Healthcare · Infrastructure
IT infrastructure build — regional health authority
Network infrastructure installation, structured cabling, and server room commissioning across hospital and clinical sites. Compliance-sensitive environment requiring strict access protocols and minimal disruption to patient-facing services.
12
Sites
Southern ON
Region
Infrastructure
Project type
Retail · POS
POS troubleshoot & upgrade — national retail chain
On-site diagnostics, hardware replacements, and POS system upgrades across a large retail network. Mixed environment of legacy and current-generation hardware. Technicians dispatched to locations across multiple provinces.
25
Locations
Nationwide
Coverage
POS / Support
Project type
Enterprise · ITAD
IT asset disposition — enterprise decommission
Secure data destruction and asset decommissioning across office and data centre locations. Full chain-of-custody documentation, certified drive wipes, and environmentally responsible hardware disposal. Compliance reporting provided per site.
5,000+
Assets
Nationwide
Coverage
ITAD
Project type
Retail · Hardware
IR scanner fleet replacement — national retailer
High-volume IR scanner swap across retail and distribution environments. Precise asset tracking, old device collection, new device staging and deployment — completed within strict operational windows. Teams deployed across multiple provinces simultaneously.
7,000
Devices
Nationwide
Coverage
IR Scanner
Device type
Multi-sector · Emergency
After-hours emergency dispatch — various clients
Ongoing emergency response capability supporting multiple enterprise clients across Canada. Same-day technician dispatch for POS failures, network outages, and hardware faults. Average response time within 4 hours of call.
24/7
Availability
All Canada
Coverage
Emergency
Project type
Have a project in mind?
Tell us the scope and we'll put together a delivery plan.
About Acode
Canada's IT project delivery partner.
Headquartered in Edmonton, Alberta. Operating nationwide. Built around one commitment — delivering IT projects with the precision and accountability that enterprise clients demand.
Who we are
Built for the complexity of real IT work.
200+
Technicians nationwide
10
Provinces covered
98%
SLA on-time rate
24/7
Emergency dispatch
Acode Inc was built to solve one specific problem — large-scale IT projects that span hundreds of locations, multiple provinces, and tight operational windows need a delivery partner that can actually execute at scale.
We assembled a network of 200+ field technicians across Canada and built the dispatch, scheduling, and coordination processes to deploy them with precision. The result is a company that regularly supports same-day, multi-province deployments without the failures that come from improvised resourcing.
Headquartered in Edmonton and operating nationwide, Acode has contributed to IT projects in retail, healthcare, government, and transit — as a trusted subcontract delivery partner to prime contractors and enterprise clients alike.
Why subcontractors choose Acode
Nationwide technician network — no subregional gaps
Same-day multi-site capacity across multiple provinces
Full project reporting and chain-of-custody documentation
Experience in compliance-sensitive environments — healthcare, government
"Good enough is not a standard we recognise. Every project — regardless of size or sector — deserves precise execution and full accountability."
Acode Inc · Edmonton, Alberta
Our values
How we operate.
Accountability
We own the outcome. Not just the hours. When something doesn't go to plan, we fix it — and we tell you before you have to ask.
Precision
The right technician. The right site. The right time. Every deployment is planned to the detail so execution is never improvised.
Scale
200+ technicians nationwide means we don't turn down projects because of geography. We've delivered across 10 provinces — often simultaneously.
Discretion
We work with some of Canada's largest enterprises. Their projects, their data, and their trust are handled with complete confidentiality.
Reliability
98% SLA on-time delivery. We don't just commit to timelines — we build the plans and the teams that make them inevitable.
Responsiveness
24/7 emergency dispatch. IT failures don't keep business hours, and neither do we. A qualified technician, anywhere in Canada, any time.
National coverage
200+ technicians. Coast to coast.
British Columbia
BC
Alberta
AB · HQ
Saskatchewan
SK
Manitoba
MB
Ontario
ON
Quebec
QC
Nova Scotia
NS
New Brunswick
NB
Newfoundland
NL
PEI
PE
Let's work together.
Get in touch and tell us about your next IT project.
Need someone on-site today? Our emergency dispatch team is available 24/7 across all Canadian time zones.
10060 Jasper Ave, Tower 1, Suite 2020 Edmonton, AB T5J 3R8
Coverage
All 10 Canadian provinces
Response time
Within 4 business hours
98% SLA
On-time delivery
4hr response
Guaranteed
10 provinces
Nationwide
Sub-ready
Prime contractor friendly
Our technicians — one dot, one person
212 technicians deployed across Canada
What happens next
1
We review your request — usually within a few hours of submission.
2
We call or email within 4 hours to confirm scope and ask any questions.
3
You receive a written delivery plan — technician count, timeline, and pricing.
Service Request
End client
I have a project to deliver
Prime contractor
I need field capacity
Vendor / OEM
I need deployment support
Request received.
We'll review your project and be in touch within one business day with a delivery plan.
Our team
Small team. Nationwide reach.
A focused leadership team running a network of 200+ field technicians across Canada. Every project is managed with direct accountability — no layers, no hand-offs.
01
Akhil Mohan
Chief Executive Officer
Leads Acode's national operations and client relationships, with a background in enterprise IT delivery and field services management. Akhil oversees every major engagement — from initial scope to final sign-off.
02
Isha Kapoor
Office Manager
Manages day-to-day operations, ensuring projects run on schedule and clients are supported at every stage. Isha is the operational backbone that keeps Acode's moving parts in sync.
03
Rishi Kapoor
Finance Manager
Oversees financial operations, compliance reporting, and accounts management for Acode's nationwide project portfolio. Rishi ensures every engagement is backed by sound financial governance.
212 technicians · one dot per person
Behind every project — 200+ technicians across Canada.
Our leadership team is supported by a nationwide network of certified field technicians — deployed across all 10 provinces, available same-day, and ready for any scale of project.
Office MVPs
The ones who really run the place.
Every serious operation needs a Chief Comfort Officer and a Chief Entertainment Officer. Acode has both.
🐾
Moon Mohan
Chief Comfort Officer
Responsible for morale, stress management, and ensuring no one works through lunch. Moon brings an unmatched calm to even the most demanding project days. Nap schedules strictly enforced.
🐾
Maggie Kapoor
Chief Entertainment Officer
Heads all office entertainment, spontaneous meeting interruptions, and general chaos management. Maggie ensures the workplace never takes itself too seriously. Attendance at all team lunches is non-negotiable.
Want to work with us?
Get in touch — the whole team (Moon and Maggie included) will be glad to hear from you.